AAA “Approved” Windshield Replacement & Auto Glass Repairs

AAA windshield replacement & auto glass claim

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AAA utilizes a third-party administrator named Safelite Solutions (SGC) to file Phoenix auto glass repair and car windshield replacement claims on their behalf. Windshields of Arizona is a “AAA Preferred Glass Program Participant” so all work is guaranteed and backed by AAA nationwide. In addition, Windshields of Arizona honors AAA’s contract pricing so that there will never be any additional out-of-pocket costs to you or your insurance company.

AAA now requires the policyholder to be on the line to file an auto glass repair or windshield replacement Phoenix claim. Windshields of Arizona will conference you directly with SGC and will help you file this claim. SGC will need to ask a series of questions to process your claim. Once the claim is filed, SGC will be able to verify coverage and give Windshields of Arizona authorization to perform the work. Below is a list of the questions that will be asked by the SGC Claims Representative during the auto glass or windshield replacement claim process. Typically, these conference calls can be completed in less than 15 minutes.

Upon, the connection with SGC, the representative will announce that your call will be monitored or recorded for quality purposes and that Safelite Solutions (SGC) is “financially affiliated” with Safelite Auto Glass. This is “only” a legal declaration and in NO way obligates you to use Safelite Auto Glass. Always remember, per Arizona State Law ARS 20-469, “You have the Right to choose your auto glass replacement service provider”.

AAA Auto Insurance


AAA is one of the better known brands in America. The American Automobile Association is the best known motor club in the United States, providing its members with discounts, maps and even roadside assistance. It is only natural that a club that is this invested in motorists would offer insurance, and that many who have come to trust the name might be interested in the insurance policies offered by the company. The coverage levels available are interesting, but they do require that members understand exactly what they are getting.

AAA is perhaps better known for its roadside assistance plans and its discounts than its auto insurance, but it has been in the insurance game for some time. One can expect roughly the same thing from the insurance as it can from the general company itself – competent, if sometimes slow, assistance that comes at a price. Frequent travelers will probably save more than the yearly fees in discounts, but those looking directly for insurance must note that only those with an AAA membership are eligible for coverage. If your membership lapses, you lose your insurance. This puts the membership into the total cost of insurance, a fact you should not ignore.

AAA is a good choice for those who are already AAA members, though the added yearly cost of membership might be enough to turn some off of the insurer. The company is generally efficient with its claims, and the ability to check in with agents at the AAA centers around the country is not something that can be easily discounted. It does, however, cost more than some of the discount insurers and its coverage is not quite as good as some of the higher-tier companies. It is a good middle ground for those looking for good service but who are also willing to pay a reasonable price.